The DDC-knx-slovakia.ph website is committed to protecting your privacy. Contact us at d.durica@ddc-slovakia.sk if you have any questions or problems regarding the use of your personal data and we will be happy to help.

By using these pages and/or our services, you agree to the processing of your personal data as set out in this Privacy Policy.

Contents

  1. Definitions used in these rules
  2. The data protection policy we follow
  3. What rights you have regarding your personal data
  4. What personal data we collect about you
  5. How we use your personal data
  6. Who else has access to your personal data
  7. How we secure your data
  8. Information about cookies
  9. Contact Information

Definition

  • Personal data – any information relating to an identified or identifiable natural person.
  • Processing – any operation or set of operations performed on personal data or sets of personal data.
  • Data subject – natural person whose personal data is processed.
  • Child – natural person under 16 years of age.
  • We/us – operator, website DDC-knx-slovakia.ph.

Data protection policy

We are committed to complying with the following data protection principles:

  • Processing according to the law, honestly and transparently. Our processing activities have a legal basis. We always consider your rights before processing personal data. Upon request, we will provide you with information regarding the processing.
  • Processing is limited to the purpose. Our processing activities correspond to the purpose for which the personal data was collected.
  • Processing is done with minimal data. We collect and process only the necessary amount of personal data necessary for any purpose.
  • Processing is limited by a period of time. We will not keep your personal data longer than necessary.
  • We will do our best to ensure data accuracy.
  • We will do our best to ensure data integrity and confidentiality.

Rights of data subjects

The data subject has the following rights:

  • The right to information – means you have to know if your personal data is being processed; what data is collected, where it is obtained from and why and by whom it is processed.
  • Right of access – means that you have the right to access the data collected from/about you. This includes your right to request and receive a copy of the personal data collected.
  • Right to rectification – means that you have the right to request the correction or deletion of your personal data that is inaccurate or incomplete.
  • The right to erasure – which means that in certain circumstances you can request that your personal data be deleted from our records.
  • The right to restrict processing – which means that under certain circumstances you have the right to restrict the processing of your personal data.
  • The right to object to processing – in some cases you have the right to object to the processing of your personal data, for example in the case of direct marketing.
  • Right to object to automated processing – meaning you have the right to object to automated processing, including profiling; and is not subject to a decision based solely on automated processing. You can exercise this right whenever there is a result of profiling that creates legal effects concerning you or that significantly affect you.
  • Right to data transfer – you have the right to receive personal data in a machine-readable format or, if possible, as a direct transfer from one processor to another.
  • Right to complain – if we refuse your request based on access rights, we will give you a reason why. If you are not satisfied with the way your request was processed, please contact us.
  • The right to the assistance of a supervisory authority – which means you have the right to the assistance of a supervisory authority and the right to other remedies, such as a claim for damages.
  • Right to withdraw consent – you have the right to withdraw any given consent to the processing of your personal data.

Data we collect

Information you have provided to us

This can be your email address, name, billing address, home address, etc. – mainly information that is necessary for us to provide you with a product/service or to increase customer satisfaction. We store the information you provide to allow you to comment or perform other activities on the Websites. This information includes, for example, your name and email address.

Automatically Collected Information

This includes information that is automatically stored through cookies and other session tools. For example, information about your shopping cart, your IP address, purchase history (if any), etc. This information is used to improve your satisfaction as a customer. If you use our services or view the content of our websites, your activities may be recorded.

Information from our partners

We collect information from our trusted partners with confirmation that they have a legal basis to share that information with us. This is either information that you have directly provided to them or that they have collected about you for other legal reasons.

Publicly available information

We may obtain publicly available information about you.

How we use your personal data

We use your personal data to:

  • Provision of our services. This includes, for example, registering your account; providing other products and services that you have requested;
  • Providing promotional items at your request and communicating with you in relation to these products and services;
  • Communicate and communicate with you;
  • Notify you of changes to any services and inform you about news.
  • Increase your satisfaction as a customer;
  • Fulfill an obligation under law or contract;

We use your personal data for legitimate reasons and/or with your consent.

On the basis of concluding a contract or fulfilling contractual obligations, we will process your personal data for the following purposes:

  • identify you;
  • provide a service or ship/offer a product;
  • communicate either for the purpose of sales, invoicing;
  • communicate either to inform;

Based on legitimate interest, we will process your personal data for the following purposes:

  • to send you personalized offers (from us and/or our carefully selected partners);
  • manage and analyze our customer base (purchase behavior and history) in order to improve the quality, variety and availability of products/services offered/provided;
  • conducting questionnaires related to client satisfaction;

Unless you have informed us otherwise, we consider that we can offer you products/services that are similar or identical to your purchase history/browsing behavior, so that they are our legitimate interest.

With your consent, we will process your personal data for the following purposes:

  • send you newsletters and campaigns (from us and/or our carefully selected partners);
  • for other purposes for which we have asked for your consent;

We process your personal data in order to fulfill our obligations arising from the law and/or use your personal data for the possibilities arising from the law. We reserve the right to collect and use anonymized personal data. We will use data outside the scope of these rules only if it is anonymized. We keep your billing data and other data collected about you for as long as necessary for accounting purposes or other legal obligations, but no longer than 2 years after the end of the legal period. In the case of data that you have provided to us for informational and marketing purposes and for the purpose of sending news and information in which you have shown interest, we keep this data until you withdraw/unsubscribe from sending these messages by email.

We may process your personal data for other purposes not listed here, if they are compatible with the original purpose for which the data was collected. For this purpose, we will ensure that:

  • linking the purpose, context and nature of personal data was suitable for further processing;
  • further processing will not harm your interests and
  • processing is appropriately secured

We will inform you of any further processing and purposes.

Who else may have access to your personal information

We do not share your personal data with strangers. In some cases, your personal data is provided to our trusted partners so that we can either provide you with a service or ensure a better user experience. We share your data with:

Our partners – data processors:

No one at the moment

Our business partners:

No one at the moment

Connected third parties – services from external companies:

No one at the moment

We only work with processing partners who can ensure an adequate level of protection of your personal data. We will provide your personal data to third parties or public officials when legally required. We may provide your personal data to third parties if you have consented to them or if there are other legal reasons.

How we secure your data

We strive to keep your personal information safe.

  • We use a secure protocol for communication and data transfer (such as HTTPS).
  • We use anonymization and pseudonymization where appropriate.
  • We monitor our systems for possible vulnerabilities and attacks.

Although we do our best, we cannot guarantee the security of information. However, we undertake to inform the relevant authorities about data breaches. We will also inform you if your rights or interests are threatened. We will do everything in our power to prevent security breaches and assist authorities in the event of any breaches.

If you have an account with us, please note that you must keep your username and password secret.

Children

We do not collect or knowingly collect information from children. Our services are not aimed at children.

Cookies and other technologies we use

We use cookies and/or similar technologies to analyze customer rights, administer the website, track user movements and collect information about users in order to personalize and improve your experience with us.

A cookie is a small text file stored on a computer. Cookies store information that is used for the functioning of our website. Only we can access the cookies created by our website. You can control cookies at the browser level. If you disable cookies, you may lose the ability to use certain functions.

We use cookies for the following purposes:

  • Essential cookies – these cookies are necessary for you to use some important features on our website, such as logging in. These cookies do not collect any personal data.
  • Functionality cookies – these cookies provide functions that make using our services more convenient and allow us to provide more personalized features. For example, they can remember your name and email in comment forms so you don’t have to re-enter that information the next time you comment.
  • Analytics service cookies – these cookies are used to track the use and performance of our websites and services.
  • Advertising cookies – these cookies are used to show you ads that are relevant to you and your interests. In addition, they are used to limit the number of ad impressions. They are usually placed on a website through advertising networks with the permission of the website operator. These cookies remember that you have visited the website and this information is shared with other organizations such as advertisers. Often, advertising cookies will be linked to site features provided by another organization.

Using your browser settings, you can delete cookies stored on your computer. Alternatively, you can control some third-party cookies using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. More information about cookies can be found at allaboutcookies.org.

We use Google Analytics to measure traffic on our site. Google has its own privacy policy, which you can review here. If you do not want Google Analytics to use tracking, go to the Google Analytics opt-out page.

Contact Information

Office for the Protection of Personal Data

http://www.dataprotection.gov.sk/

statny.dozor@pdp.gov.sk

+421 2 32 31 32 14

Changes to this privacy policy

We reserve the right to make changes to these personal data protection rules.

The last change was made on July 1, 2022.